HS Proficiency: Determining Other's Needs
To go from Deep Listening to deeper understanding, follow this tutorial to learn how to identify other people's needs.
- Work through each slide in the presentation below (make sure to watch the videos).
- Respond to the prompts in your guiding worksheet (make sure you complete and keep this, as this will be evidence for earning your proficiency later on).
- Demonstrate your ability to determine other people's needs in a conflict situation during your next spot-check for credit (and to move on in your Proficiency Flowchart).
Copyright © 2015 Greg Callaham